Client Success Lead at Trainlance (FULL TIME) Lagos, Ogun

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 Trainlance is a group of experienced marketing and operations professionals. We specialize in finding and matching talents with the right job opportunities. We’ve built a network of pre-screened candidates in entry and mid-level marketing and operations roles.


Job Position: Client Success Lead

Job Locations: Lagos and Ogun

Job Responsibilities

Visit potential clients and demo platform for training purposes

Learn and develop the capacity to train others on the functionalities of DalO Systems web and mobile application

Develop and manage user training guide and FAQ documentation

Create user demos and audiovisual training guides for both web and mobile platform

Conduct in-Office / in-field hands on training of designated client agents

Work with Lead Gen team to assure clean handover of qualified leads into sales pipeline

Ensure effective migration of client data onto DalO Systems platform

Assist with geo-location of customers and distribution of customer QR Tags or cards

Ensure proper documentation of contract, support signing of contract, and validate that payment is transferred to company accounts

Establish relationships with associations related to the waste management sector to present the platform and market the benefits of their respective businesses.

Ensure proper configuration of customer platform by transferring necessary configuration documentation to set up team.

Job Requirements

Laptop in good working order

Android smartphone in good working order

Comfort with google suites especially; spreadsheets, docs, and calendar

Ability and comfort with visiting different LGAs across the Lagos or Ogun State

Comfort with Data entry

Experience with training

Experience engaging with and discussing operations management with business owners.

How to Apply

Interested and qualified candidates should send their CV to: talents@trainlance.com using “Client Success Lead” as the subject of the mail.

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